More & more, candidates are in the driver’s seat when it comes to recruitment. And with increasing numbers of the workforce opting for contract-style careers, their reliance on the once industry staple – recruitment firms – is quickly declining. Doesn’t help that recruitment firms are STILL ranking poorly on customer (read: candidate) care.
Check out these very recent statistics on what candidates do & don’t value & respond to, in the recruitment process.

TOP 3 avenues candidates are using to find their employers
1. Job boards
2. Referrals
3. Company website
ONLY 24% of candidates are likely to contact a recruitment agency when searching for work
63% of candidates rated the recruitment process positively when they were recruited directly through the company
63% of candidates FAILED to rate the recruitment process positively when they went through a recruitment agency
So, why did the recruitment industry rate poorly with over a quarter of candidates?
It seems the answer lies with poor communication.
Considering the top 4 candidate frustrations, this should come as no surprise…
#1 A slow response to their application
#2 No response to their application
#3 Complicated or lengthy application processes
#4 A lack of feedback as to why they were unsuccessful
Other Reasons to Consider #DirectRecruitment…
Reduce reliance on agencies…
…low service standards, lack of attention to business requirements, mismatch of company culture or unmet time frames
Create a nurtured talent pool
A stagnant database of candidates is far from a engaged talent pool. An internal recruitment arm can nurture a talent pool with relevant content, keeping them engaged
Enhance your brand
Direct recruitment gives you a platform for consistent, on-brand candidate messaging through the recruitment journey
Gain greater control…
…of the recruitment process; from crafting the position description through to the way you deliver a job offer
Source: https://www.hillconsultinghrs.com.au/download-white-paper/