Agent of Record | When Does your Business Require One

Hiring independent contractors help businesses in many aspects, especially in reducing cost and efficiency. However, companies should be familiar with the legal requirements when hiring independent contractors to avoid the risk of misclassification, which could result in significant financial penalties and taxes. Hiring an Agent of Record (AOR) is a practical solution for companies to manage all legal and business matters related to working with or requiring the services of an independent contractor.

What is an Agent of Record (AOR)? How does it differ with an Employer of Record (EOR)? When do businesses need to hire an AOR?

Agent of Record are used to engage independent contractors.

What is the difference between an EOR and AOR?

An EOR legally manages the employment requirements, usually of the contingent workforce or workers classified as W2 employees, on behalf of the client company operating their business overseas. AOR, on the other hand, has similar roles with EOR but has differences as well in terms of administering the employment requirements, payroll and government compliance of independent contractors for staffing firms or the client company.

What are the different employee classifications for tax purposes? In the US, independent contractors fall under the 1099 classification. An independent contractor is defined as a worker who is self-employed or who owns the business and works on a contract basis. However, the definition can sometimes be confusing for many but the IRC has set up three categories to determine whether a worker is considered as an employee or an independent contractor.


Employee classification:

W2 Employees

  • Work hours are set by the company
  • Training is provided by the company
  • Equipment is provided by the company
  • Work is assigned by a supervisor
  • Employees receive worker’s compensation and benefits


1099 Employees

Self-employed workers who:

  • set their own schedules
  • can accept or decline projects
  • provide their own equipment
  • services more than one client
  • are responsible for managing their own tax remittance and securing their own benefits



A worker acting through a corporation and in agreement with another corporation for a commercial relationship. The:

  • worker must own an LLC, a corporation or an S corporation
  • tax will be higher compared to 1099 due to FICA and Social Security
  • business is responsible for liability insurance and benefits


Three categories by the IRC:

As mentioned earlier, worker classification can become confusing or blurry for many. Here are the three major categories by the IRC to identify if a worker is classified as W2 or 1099 based on the degree of control or independence of the business or the worker:

Behavioral Control

  • Who controls and provides extensive instructions about the work?
  • Who provides the tools and equipment?
  • Who provides the training?


Financial Control

  • Does the worker have any significant economic investment in the project?
  • Is there a reimbursement for business expenses?
  • What’s the method of payment for the worker (regular salary or fixed rate)?


Type of Relationship

  • Does the worker receive employee benefits?
  • What are the terms of the relationship in the agreement contract?
  • What’s the permanency of the relationship in the agreement contract?


What are the responsibilities of an AOR?

The AOR facilitates the following:


When to hire an AOR

Independent contractors and companies both benefit with an AOR. The AOR guides independent contractors in understanding their status requirements. Client companies, on the other hand, should hire the expertise of an AOR when:

  • the business or staffing agency has multiple locations in different states or countries
  • the business hires multiple independent contractors in different states or countries
  • a startup or small business plans to scale and doesn’t have time to on-board


CXC is a global HR outsourcing organization with 30 years of experience in workforce management. Our innovative and cost-effective solutions help companies gain a competitive advantage by improving efficiency while reducing risks. Contact CXC today to start enabling your future workforce.