ATTRACT AND RETAIN TOP INDEPENDENT CONTRACTOR TALENT
As third-party contractors become more critical to modern businesses, so do the acts of attracting and retaining them. Competition for hiring contractors is becoming more intense than ever. In order to separate your business from the rest, you’ll need to engage enough workers to keep up with customer demand. You’ll also need to know how to retain that talent in the long term.
HOW TO FIND TOP INDEPENDENT CONTRACTOR TALENT
Unlike employees, an independent contractor chooses their clients and moves on to the next. To ensure they want to choose you in the first place, implement these strategies below:
1. Have Clear Expectations
Established contractors have their pick of the litter. They’re aware that if you’re not going to provide clarity, someone else will. With that in mind, contractors are unlikely to ask you for things like office location, working hours, communication preferences, or time-off because they don’t need to. Since the nature of their work is flexible, you need to explain what you want.
2. Create an Onboarding Process
Independent contractors typically have their own onboarding process for clients, but they still need to know what you require from them before they take your job. In the job description (or welcome email), explain what the contractor needs to complete the job (programs, files, software). It’s a waste of the contractors’ time to ask for this information, so be prepared.
3. Offer Outstanding Benefits and Pay
One of the benefits of paying an independent contractor is fewer taxes and little to no benefits. Still, it’s good practice to offer them anyway or make up the difference in their pay. Failing to do either will result in a bad reputation and a bad retention rate. Constantly appearing on job sites for the same position is a giant red flag to freelancers that you’re a terrible employer.
4. Send an Interview Thank You Gift
Using plant delivery to send a gift after an interview will show them that you care for your hybrid workforce. While plants are a great unisex gift, you could also offer gift cards, stationary, free-trail for software, and other such items to make an impression on potential workers.
HOW TO RETAIN TOP INDEPENDENT CONTRACTOR TALENT
Independent contractors are used to moving from one contract to another, so if you want to keep them long-term, you need to carry out the following procedures in your business.
5. Create a Positive Work Environment
Contractors aren’t tied down to you, so if they hate working with you, they have the opportunity to move on without it affecting future job prospects. However, if you have a positive relationship with your contractors by making them feel valued, they’re more likely to stay in your workforce.
6. Embrace New Technology
If you want to employ contractors, you need to purchase the best software. New technology can help all of your employees get their work done faster. At the same time, the more your contractors accomplish, the happier they’ll feel, which increases their likelihood of staying.
7. Develop a Strong Work Culture
56% of workers ranked a strong workplace culture as more important than salary, though a high paycheck won’t hurt. There are many ways to improve culture, such as listening to your employees, defining your company’s structure, and expressing gratitude for a job well done. Always remember that the talent you have is a reflection of the business you run.
8. Include Contractors in the Decision Making Process
Employers are more likely to look at their permanent employees for help with decision-making, but know that your independent contractors are a part of your team. Your decisions impact them, so always ask for their input when you plan to change your process. Remote workers will have a different spin on how to improve a process because they work in a different environment.
CXC Global for the past 29 years has assisted companies with contractor workforce management that enables proper classification and risk mitigation. The Gig Economy is upon us and as companies engage global freelance talent directly or via online platforms, ensuring proper set up and timely compliant engagements of this new category of workers will be the key components to risk avoidance and program success.
Contact us directly to find out more about how to engage and retain top contingent talent locally and overseas.