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CXC Global

Implementing a vendor management system to increase visibility

Energy & Resources
CXC Global2 Leitura rápida
CXC GlobalJuly 02, 2024
CXC Global
CXC Global

With far greater visibility and data about our contingent workforce, we’re more in control, we’ve contained our spend and we’re making better decisions.


Talent Acquisition Lead Large Australian Energy Company

CXC Global

Sumário

Desafio

This organisation sought better visibility and reporting across their key workforce metrics, including cost, risk, tenure and supplier governance.

Soluções

CXC partnered with this organisation to manage their contingent workforce, in collaboration with a Vendor Management System (VMS), Fieldglass.

Resultados

By centralising the engagement and management of the contingent workforce, CXC assisted them in achieving significant productivity gains and cost reductions.

Large Australian Energy Company

This company is Australia’s newest energy provider, and also one of the most experienced. They manufacture and distribute fuel, lubricant, chemical and marine products and bitumen, and are the exclusive licensee of Shell products in Australia.

Indústria

Energy

Tamanho da empresa

500-1,000 employees

Local

Melbourne, VIC

Ano de fundação

2014

The Challenge

This organisation sought better visibility and reporting across their key workforce metrics, including cost, risk, tenure and supplier governance. Some of their key challenges included:

  • Poor reporting | including the quality and confidence of data. This prevented them from making data-driven decisions. Where they did have reporting in place regarding their contractors, there was little confidence in the data.
  • Increased risk | due to the lack of data, they were exposed to cost blow-outs, tenure management issues, contractor right-to-work and supplier governance risks.
  • Inconsistencies | across supplier margins, contractor rates, awards and titles.
  • Manual approach | They had no technology or central source of worker insights to automate contractor management.

As an innovative and forward-thinking employer, this company sought a way to centralise and streamline the engagement, management & visibility of their contingent workers.

Solution

CXC partnered with this organisation to manage their contingent workforce, in collaboration with a Vendor Management System, Fieldglass.

Having nominated Fieldglass to centrally manage all parties to their contingent workforce, this client saw CXC as a natural fit – CXC’s experience with Fieldglass saw them take the role of implementation partner, enabling them to make the best decisions for achieving more from the vendor management system, their talent partners and their workforce.

Despite a complex relationship between all parties, we expertly managed the model, and assisted them in avoiding the many pitfalls associated with integration and roll-out of new technology.

We applied a consultative approach to uncover any major obstacles in implementation and the management of contract workers, allowing us to deliver a cost effective and results-driven partnership.

In addition, CXC’s positive reputation in the market better positioned their employee value proposition to contractors, as they continue to establish their brand with quality contract talent.

Results

By centralising the engagement and management of the contingent workforce, CXC assisted them in achieving significant productivity gains and cost reductions. Now, the client has a far better grasp on the success of their contractors through implementing and tracking critical performance metrics. These metrics include:

  • Better management of their risk profile
  • Consistency of supplier margins
  • Improved governance around approved suppliers
  • Consistency of contractor remuneration, awards and roles
  • Improved visibility of costs, function, tenure and return on investment of their contingent talent.

Through a centrally managed contingent workforce strategy, they are now making data-driven contractor decisions, as visibility of their workforce has increased considerably.

“With far greater visibility and data about our contingent workforce, we’re more in control, we’ve contained our spend and we’re making better decisions. It means we’re onto a good thing”.

Talent Acquisition Lead, Large Australian Energy Company

CXC can assess your technology to recommend the best solution, whether that’s a VMS or working with what you already have. Contact us to find out how.


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Sobre a CXC


Na CXC, nosso objetivo é ajudá-lo a expandir seus negócios com soluções flexíveis e talentos terceirizados. Mas também entendemos que administrar uma força de trabalho contigente pode ser uma tarefa complicada, cara e demorada. Por meio de nossa solução MSP, podemos ajudá-lo a cumprir todas as suas necessidades de contratação, incluindo funcionários temporários, contratados independentes e Trabalhadores SOW. E se suas necessidades mudarem? Sem problemas. Somos flexíveis. Nossa solução é projetada para aumentar ou reduzir a escala para corresponder às necessidades de nossos clientes

CXC Global