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Is your Agent of Record delivering real value?

Checklist
CXC GlobalApril 17, 2025
CXC Global

Download our essential Agent of Record (AoR) evaluation checklist

Managing a growing contractor workforce across diverse regions is already a challenge. Layer on evolving regulations, heightened risk exposure, and the need for operational oversight, and suddenly, your Agent of Record becomes either a critical ally, or a costly vulnerability.

To help you determine whether your current AoR is truly adding value, we’ve developed a practical, in-depth evaluation checklist. This resource is informed by decades of experience supporting global organisations with workforce compliance, international payroll, and contractor management solutions.

Whether you’re entering new markets, reviewing existing vendors, or simply seeking clarity on what your AoR should be delivering, this checklist offers a side-by-side benchmark that supports confident, compliant decision-making.

What’s included in the AoR evaluation checklist?

This free, downloadable checklist offers a clear and practical framework to assess the capabilities of your current or potential AoR provider. Inside, you’ll find:

  • A comprehensive overview of critical AoR roles and responsibilities
  • Expert guidance for assessing compliance, transparency, and risk control
  • Objective scoring criteria for side-by-side vendor comparison
  • Insights into common service gaps and operational red flags
  • A ready-made tool to enhance your vendor review and selection process

Why evaluating your AoR matters now

As contractor workforces expand and labour regulations tighten globally, organisations, especially in tech, finance, healthcare, and professional services, are under greater scrutiny to maintain compliance, streamline costs, and improve visibility across extended workforces.

Your AoR should be more than a transactional service provider. They should act as a strategic partner, reducing compliance risk, easing administrative workload, and enabling you to scale with confidence. This checklist is your first step in ensuring they live up to that role.

Who will benefit from this checklist?

This checklist has been developed specifically for professionals who manage or influence workforce strategy, including:

  • HR and talent acquisition leaders overseeing contract workforce programmes
  • Procurement and vendor management teams evaluating third-party providers
  • Legal and compliance officers charged with risk mitigation
  • CFOs and operational leaders seeking measurable service performance
  • Organisations preparing to appoint or switch AoR partners

Download your AoR checklist now

Is your Agent of Record performing to the standards your business requires? Download the evaluation checklist to gain a structured, strategic view of their performance and identify where improvements may be needed.


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About CXC


At CXC, we want to help you grow your business with flexible, contingent talent. But we also understand that managing a contingent workforce can be complicated, costly and time-consuming. Through our MSP solution, we can help you to fulfil all of your contingent hiring needs, including temp employees, independent contractors and SOW workers. And if your needs change? No problem. Our flexible solution is designed to scale up and down to match our clients’ requirements.

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