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MELBOURNE | 15 AUG 2019
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Talent sourcing in 2019 has evolved into a completely different exercise, and is commonly viewed as both a challenge and…

If you’re suddenly tasked with answering your CEOs questions of the value of your contingent workers, do you have the answers? No? Then read on.

Don’t be confused: the rise of the contingent labour offers a multitude of benefits for your business. In this post we lay out the top three…

In this final instalment of our three-part series on the best ways to win at Total Talent Management, we’re taking a look at the impact of HR tech and the factors you need to consider, to facilitate and reap greatest results from its adoption.

We’re seeing more and more evidence of the opportunities and competitive advantages afforded to organisations who take on a strategic, holistic total talent solution in their business.

Despite a victory in the 2019 federal election, most Australians see the Coalition win as a surprise. Our reelected Prime Minister, Scott Morrison, called it a ‘miracle’.

Contingent worker attraction: it’s not something that’s been top of mind for you lately. Right? Yet it’s a crucial play if you’re utilising contingent workers in your business, or if you plan to.

Last week, we hosted the inaugural Emerging Workforce Summit in Sydney: a one-day intensive showcase and analysis of all things related to the future of work.

In this three-part series, How to Win with Total Workforce Management, we’re taking a look at the trending shifts in talent engagement and management, and how your organisation can work towards a proactive, agile and highly tuned ‘total workforce’

Most ‘Future of Work’ experts speak about the expected continued growth in the numbers of non-employee labour – both from a worker and a business standpoint.

Technology’s presence is ubiquitous in today’s workplace. But what about the future of work? How can technology bridge the gap between now & then?

The Emerging Workforce: unprecedented changes to the way we work continue unabated. The reasons will be discussed at the Emerging Workforce Summit.

How to win at the future of work… right now. We’ve seen how seriously major employers in Australia are taking…

The upshot – and impact – of Kenneth Hayne’s findings from the Royal Commission into the Banking & Financial Services…

It’s a big call, narrowing down the top 8 workforce trends of 2019. But we’ve done it. WIth the new…

CXC Global’s, Peter Oreb discusses how non-employee talent is now a core group of the working population in this radio interview with Howie Lim.

A couple of weeks ago, we participated in the Mercer HR Leaders Festival. This inaugural event brought together the industry’s…

It’s a critical partnership – Procurement and HR. And given the rapid rise of non-permanent workers in Australia, organisations are…

The increasing usage of non-permanent workers in Australia and across the globe shows no sign of abating. And for good…

Non-permanent workers. It appears they’re here to stay, evidenced by the shift happening in the mindset of corporate Australia: a…

Most organisations aren’t aware of an imminent skills gap in Australia and the looming poorly-managed contingent workforce crisis. Find out more.

Non-permanent workers are taking up much time and space in the media and business today. And with good reason –…

The Future Workplace: The Future Of Work The prevalence of this topic – the Future Workplace – in today’s business…

Round-up of intel from the recent SIA contingent workforce summit in the US. Hosted by SIA, it’s the industry’s leading event… and CXC Global were there!

As technology progresses many categories of jobs currently undertaken by people, are being increasingly delivered by machines. We reviewed this…

The future of work is almost upon us. Are you prepared? Here we cover recent McKinsey research on the future of work and the impact of automation.

CXC Global will speak at the Mercer HR Leaders Festival. Total talent strategy and contingent workforce readiness are on the agenda. Register now!

In part 4 of the Future of Work we look at the approach to talent engagement. More importantly, find out why the future of work is already here.

Banking Royal Commission: the findings will put organisations in the sector on high-alert in respect to the management of their non-employee workers.

Part 3 – Rapid Technological Advances in the New World of Work Earlier in this series, we defined the future…

In this video our Director of Risk and Compliance, Chris Thuell, talks about risk management and contingent workers in the new world of work.

How can you be strategic in the new world of work? With support for remote workers and engagement of contingent workers. Read on to find out more.

The changing world of work: one of the most frequently asked questions put to us here at CXC Global is…

Around the world, the way we recruit, manage and engage workers is changing, and Australia is no exception. With huge…

Online Talent Marketplaces are unique enterprise solutions that provide reliable, cost-effective, data-driven sourcing platforms for big business.

The final post in the 4-part series looks at strategies to ensure businesses keep all contingent workers visible. This is important. Find out why.

Our Contractor Newsletter holds the latest news on contract working, specifically for Australian contract workers. Don’t miss vital EOFY updates!

Today, we’re excited to introduce you to a new content series here at the CXC Global blog, where we’ll be…

The Contingent Workforce Conference will be held in Sydney in September. Don’t miss the opportunity to learn what’s new in contingent working.

Read the third of our four-part series to find out what solutions you can adopt to rectify and prevent the situation of hidden contingent workers.

Today’s workplace is constantly changing. Attend the upcoming Contingent Workforce Conference and learn what’s new in contingent working.

Total Talent Management is a strategic workforce management solution that helps to reap the best results from all workers, contract and permanent.

In part two of our four-part series, we discuss hidden contingent workers in your business and look at ways these workers are uncovered. Read on!

There are many benefits in taking on contractors, but also many risks. Sham contracting incurs big penalties. Read on to avoid the pitfalls.

The first post in a 4-part series looking at the hidden contingent workforce. Why these workers go unnoticed and what price will your business pay?

Now that three states are on board, here’s a neat comparison of the different labour hire licensing laws across SA, Queensland and Victoria.

The Contingent Workforce Conference will be held in Sydney in September. Don’t miss this opportunity to learn the latest in contingent working.

On July 1 2018, Single Touch Payroll becomes a mandatory reporting requirement to the ATO for businesses with 20 or more staff. Are you compliant?

The Labour Hire Licensing bill has passed into law in Victoria, following a similar bill in Queensland recently. Find out what this means for you.

Analysis of recent Australia Institute’s Centre for Future Work shows a broader view on the reasons for a rise in contingent working in Australia.

Our Contractor Newsletter holds the latest news on contract working, specifically for Australian contract workers. Don’t miss vital EOFY updates!

On a recent event in Brisbane, we covered a number of legislative points for workforce providers. Learn key insights from the day within this post.

Read the latest news from the Queensland Government about new Labour Hire Licensing Laws including uptake numbers and warnings for scam operators.

With increasing numbers adopting contract-style careers, candidates rely less on recruitment firms. Find out how job seekers prefer to do things.

The Federal Budget is predicted to have a significant impact on Australia’s workforce. Here we look at what the budget results mean for workers.

We recently covered the major issues in today’s changing workforce during an event with PwC. Take a look at the insights we gained from the event.

April 2018 Contractor Newsletter holds the latest on contract working, specifically for Australian contract workers. Don’t miss vital EOFY updates!

A recent event brought PwC and CXC Global together to discuss the future of work. Find out the outcome. Hint: the future of work is already here.

The future of work is upon us. Find out what this means for you at The Rise of Contingent Workforce event in Melbourne, March 2018. Register here.

Join CXC Global and PwC in a roundtable discussion on the changes to the construct of the workforce. We have lots to cover! Sydney, April 2018.

Significant changes are predicted for the workforce in 2018. Are you prepared? Apply these 10 trends and be a forward-thinking organisation.

Our Contractor Newsletter is out for February 2018. Read the latest news on contract working and find out what’s been high on the radar this month.

LinkedIn has compiled the most sought-after skills by employers. If you have any experience in what they’re looking for, update your profile now!

Employers are seeking enthusiastic talent in 2018. Does your CV reflect what you’re really capable of? Find out how to whip your CV into shape.

The AHRI National Convention and exhibition is happening in August. Find out why AHRI sets the standard for professional development in HR.

Tech advancements are creating opportunities in many industries. Discuss the changes with like-minded HR professionals at the HR Tech Summit.

HR Innovation and Tech Fest is the biggest and fastest growing HR event in Australia. Follow the link in this post to reserve your tickets.

Our Contractor Newsletter is out for December 2017. Learn the latest news on contract working as well as key dates for the holiday season.

The role of HR in today’s workforce is more important than ever as we increasingly shift to contingent labour. What’s next for HR? Find out here.

The latest news on the economy, jobs, contingent working and HR tech. The July 2017 CXC Global Media brief is now available for download.

The Contingent Workforce Conference will be held in Sydney in September 2017. A key opportunity to learn the latest news in contingent working.

Find out what workforce trends to expect in 2018 and how they will affect the contingent workforce and organisations engaging non-permanent workers

October 31 is around the corner which means it’s time to prepare your 2017 tax return. Maximise your return with the help of CXC Financial Partners.

What’s in store for the future of the Australian workforce? Gain insights into what the experts had to say at the CWF2017.

Gain insights from the ATC’s Contingent Workforce conference and learn how to integrate your contingent workforce into workforce planning.

The final of our 3-part series about HR tech trends and industry disruptions looks at why it’s a good time to be in the HR industry. Find out more.

In part two of the HR tech series, you’ll learn who is disrupting the industry. We also discuss game-changing technologies and significant trends.

Here is the first instalment of our three-part HR Tech series. Learn what trends are emerging and find out the impact of tech on HR.

On 23 August 2017 we participated in an ATC Event webinar. Download the webinar eBook for a detailed summary of this event.

The latest news on the economy, jobs, contingent working and HR tech. The July 2017 CXC Global Media brief is now available for download.

With only a 0.5% growth for the June quarter, wage growth remains lacklustre in Australia and far below government estimations. Find out more here.

The Fair Work Commission has ruled to provide casual workers with the opportunity for permanent work status. What’s the likely impact?

The Contingent Workforce Conference will be held in Sydney in September 2017. A key opportunity to learn the latest news in contingent working.

Our contractor newsletter is out for August 2017. With another financial year over, you don’t want to miss the latest in contingent working.

Find out the latest news on the economy, jobs, contingent working and HR tech. Download the July 2017 CXC Global Media brief here.

The Contingent Workforce Conference will be held in Sydney in September 2017. Don’t miss the opportunity to learn the latest in contingent working.

The Federal Government has announced reforms to the 457 visa program, affecting temporary skilled workers. Find out what the reform entails.

Looking for a contingent workforce management provider for your business? Find out what to look out for and why CXC Global ticks all the boxes.

We have built the ideal roadmap for managing contingent workers with the Four Pillars of best practice. Learn about the first pillar: Efficiency.

We have built the ideal roadmap for managing contingent workers with the Four Pillars of best practice. Here we look at risk mitigation.

We have built the ideal roadmap for managing contingent workers with the Four Pillars of best practice. Learn about the fourth pillar: quality.

Listen to the latest news on the economy, jobs, contingent working and HR tech. The June 2017 CXC Global Media brief is now available for download.

If you hear about payroll contractors being free of charge, it’ll be too good to be true. Find out what to look out for in a payroll contractor.

We recap day one of the ATC 2017 Annual Conference. Here’s what we learned about Total Talent Management, which was a hot topic on the day.

Our contractor newsletter is here with vital EOFY updates! Read the latest news on contract working, specifically for Australian contract workers.

Making international money transfers can be costly. Here are a few simple tips and tricks that will help you save when sending money abroad.

Deciding who to partner with for your Contingent Workforce Management is a daunting task. This infographic will help you make the right call.

After reading Scott Morrison’s budget, we’ve picked the elements that we think could impact both employers and contractors. Read them here.

Our monthly media brief provides a summary of the latest news on the economy, contingent working and HR tech. Download the June 2017 issue here.

New government legislation seeks to protect workers from rogue operators. Find out about the new licensing requirements for labour hire firms.

We recently held briefings with Australia’s HR and procurement leaders to discuss the rise of contingent workers. Find out what issues were raised.

The Fair Work Ombudsman recently released new guidelines for contracting labour in Australia. This will impact workers of all kinds. Find out why.

There are several critical factors that go with managing the outsourced payroll of Australia’s companies. In this post, we look at what these are.

There are many hidden costs in taking on contingent workers that you may not be aware of if managing them internally. Find out what they are.

We recently held a breakfast event to discuss risk and management strategies for contingent workers. Download a summary of our discussions here.

  MyCXC Upgrades Coming soon! In our February newsletter we told you about the impending upgrade launch of our online…

More and more industries are seeing the benefits of having contingent workers. And the finance industry is getting in on it too. Find out how.

Australia’s highest paying salaries have been revealed on Seek. It’s good news for independent contractors. Here are the top 5 paying industries.

If you can’t answer that question, your business is at risk! There’s a genuine fine line regarding how contractors should…

Here we look at 10 expert marketing tips for smart ways to get your personal brand out there become a successful contractor.

Take a look at the latest economic news, job data and insights about contingent working in this month’s CXC Global media brief. Read more here:

Every New Year we make predictions for the contingent workforce management industry. Here we look ahead at what to expect in the next 12 months.

Check out the latest contractor newsletter where we bust myths about contracting and predict changes in engaging talent in Australia’s workforce.

To insource or outsource your recruitment function is an ongoing debate. Find out how we benefit from looking at recruitment strategies as a whole.

The 2017 predictions for talent acquisition are in! Each prediction is based on insights from recruitment professionals across the globe.

Many organisations simply have no idea what the makeup of their workforce actually is. Amazing, right? They don’t have the…

Engaging contractors into your business: it’s perceived to be a tricky option. Here, we looked at the myths of contract working from…

Australia’s workforce looks a whole lot different today than it did five years ago. The rise of the contingent workforce…

Contract work is a fast-growing, flexible, and demanding employment arrangement. However much it grows though, contract workers and freelancers still…

Part 3 of a 3 part blog series Click here for Part 1 and  Part 2 In this final of our 3-part…

Freelance Management System & Workforce Solutions specialists, Work Market, recently released their 2016 Workforce Productivity Report. The online survey polled…

There’s been plenty of speculation over the past few days, about how a Trump administration will impact the gig economy…

Part 2 of a 3 part blog series Click here for Part 1 As you know, we’ve been doing the…

You’ve heard the stats on the growing global contingent workforce…according to supply management experts, Ardent Partners, 38% of the worlds…

How are you managing your contingent workers? Think about this: …from the point of realising you need them, to the…

Part 1 of a 3 part blog series We’ve been doing the rounds with our clients and networks, taking a…

Want to try your hand at contracting? Heard all about the perks of joining the contingent workforce? BUT plagued by…

LinkedIn has unveiled their annual list of the skills employers need most in candidates across 14 countries. Here are the…

MSPs have evolved beyond the traditional role of transactional service providers. Today’s MSP is increasingly transformational: data-driven decision making is  now possible…

Being an independent contractor requires self-motivation, focus, top notch time management and organisational skills. But let’s face it, we all…

Written by Peter Oreb, CXC Global, CEO Originally published in ATC Hub News To answer that question, you need to…

Written by Peter Oreb, CXC Global, CEO Originally published in ATC Hub News It’s well-known in today’s continually changing workplace,…

MAVERICK SPEND. A term that is as synonymous with irresponsible procurement practices as it is with managing your last-minute spend…

It’s not hard to spot a contingent worker if you’re looking for one—the new developer in your employer’s IT department working…

2015/2016 – Another financial year done Another financial year down and it’s now time to wrap it up. Mid-last month…

When it comes to supply chain staffing, risk management is always a hot topic, especially when contingent staff are part…

The gig economy runs on both pre-determined, precise rules and crowd-sourced feedback. It’s the accepted way to engage ‘gig’ workers… And…

With the challenges of employment in the spotlight of both US Presidential campaigns, it’s no surprise that the Gig Economy…

FUNDAMENTAL OUTLOOK AUD/USD – extended its previous month’s gains in July, gaining another +2.1% for the month overall. The increase in…

Whether emigrating, sending savings back home or purchasing goods from overseas, you can make very significant savings on your transfers…

Australian employers are increasingly accessing the value of streamlined recruitment processes, where the hiring of both permanent and contingent workers…

Our latest whitepaper, Contract Workforces. GLOBAL TRENDS. LOCAL IMPACT is the first of a three part series bringing together a collation…

The current business atmosphere is contentious and uncertain. With an increasing realisation of the benefits of outsourcing, many Australian organisations are seeking…

A recent survey, partly commissioned by Time magazine, looked at how companies are coping with new workforce trends such as…

Pokémon, like most crazes, has come along like a hurricane and changed mobile apps into forces of nature. In a constantly-changing…

The modern corporate world has seen a surge in the number of independent contractors and freelancers, and that increase is…

FUNDAMENTAL OUTLOOK AUD/USD  AUD/USD trading +2.4% higher in June. The increase in the rate was in part due to a…

FUNDAMENTAL OUTLOOK NZD/USD decline of almost 3% in May was in part due to improving U.S. economic numbers, expectations of a…

CONTENT WARNING: MAY INDUCE INSTANT REACTIONS INCLUDING REVIEW OF WORKER CONTRACTS & WORKFORCE PLAN  As you’ve seen from our article…

Today, contingent workers make up a significant portion of the global workforce. In the US, contingent workers – such as…

Being an independent contractor can be quite complicated at times. The additional responsibilities of managing cash-flow, taxes and of course…

It’s true. Engaging a contingent workforce comes with a host of advantages: flexibility, access to specialist skills, a boost to…

Colum McGrath My role involves working with organisations to provide simple solutions to complex challenges in contingent workforce engagement and…

EOFY Payment Summaries – the option’s yours The end of the 2015/2016 Financial Year is closing in. And, as usual…

How is an agreement between an Independent Contractor different to a Statement of Work? Do you know what being a…

Here are six SUPER contribution tips you need to get your head around, before the 2015/16 financial year end, from…

Here’s a quick look at some interesting statistics, an internal report by LinkedIn found, about the growing population of freelance talent…

FUNDAMENTAL OUTLOOK NZD/USD gained its third consecutive month in April, increasing +0.9% for the month overall. The increase in the…

When weighing up the pros and cons of contracting versus full-time employment, the theme song to Donald Trump’s The Apprentice,…

Provided by OFX– Foreign Exchange Services (Formerly OzForex).  For more information or simply register here to get started

In this second-of-three-part whitepaper series, we’ve analysed the emerging trends taking place in today’s modern and increasingly global workforce. We’ve…

There is an old saying ‘business and family don’t mix’. But it seems like that timeworn proverb is no longer…

You’re hiring contractors but not sure how to integrate them into your workforce…Don’t worry….you’re not alone. Here are some tips…

Are you ready for the new world of work? Contingent – or contract – workers now constitute a much larger…

  #1. TECHNOLOGY – the driving force Improvements in technology have translated to speedier sourcing and on-boarding programs for contingent…

The ‘open talent’ economy fosters many opportunities for organisations and their workforce. But how do you best identify these opportunities…

Overall, we see it as a steady budget, with a focus creating jobs through infrastructure projects, assistance for companies who…

Uber in the US recently won a class action brought against it whereby Uber drivers (in California and Massachusetts) claimed…

Contingent Workforce Management (CWM) is the way a company organises its need for and use of contingent workers. There are…

  Failed class-action by Uber Drivers in the US Uber, arguably the biggest gig-economy business of recent years (if not…

Around the globe companies are adopting an ‘open workforce’ model, where a traditional employee workforce is merging with contractors, freelancers…

Are your contractors actually employees? Here are eight tips to help you find out…   Keeping up with Australia’s employment,…

The ‘gig economy’ is one of the more popular catchphrases for anyone discussing the labour market in recent years. But…

If you’ve spent an afternoon watching Free to Air TV you’ll know exactly where I’m coming from when I say…

The strategic approach an organisation takes to manage it’s contingent workforce needs to incorporate more than just ways to reduce…

Think back 5 years ago. What was your idea of climbing the corporate ladder? I highly doubt the notion of…

Independent contractors, on-demand or contingent workers, freelancers; whatever you label these workers, there is no denying that this workforce is…

FUNDAMENTAL OUTLOOK NZD/USD continued its second consecutive gains through March. The sharp increase in the rate was in part due…

A report published early this year by Intuit Inc, found that on-demand workers can be segmented into five groups based…

INFORMATION EVENING “You don’t know what you don’t know” Learn what the best are doing from those that taught them…

This report from CSIRO examines plausible futures for jobs and employment markets in Australia over the coming twenty years. THE…

The changing face of work: it’s a concept we’re living every single day here at CXC Global. And I say…

Easter closures – just around the corner It seems strange talking about Easter when it feels like we are all…

A message from our foreign exchange partner: We’re still bringing you the same money transfer services. The only difference is…

In 2016, more and more people will be branching out into freelancing. This is a big step, one that may…

Temporary employment, the ‘Gig Economy’, contract employment or working as an independent contractor are all different names for what is…

Around the globe, freelancing is becoming more prevalent with each passing year. This work style offers individuals great professional opportunities, as…

Recently, Hays compiled a set of the most important talent trends in Australia for 2016, which included advice from recruitment…

In today’s economy, a significant number of workers are foregoing the corporate grind and opting for freelance work instead. Whether…

To be deemed an Independent contractor, workers need to meet a certain set of criteria that differentiates them from being…

CXC Global along with Red Chair Networking are happy to offer free networking events to our contractors for a limited…

If you are actively saving for a home, or already own a home or are building an investment portfolio, you…

Media Brief – October 2015 from CXC Global A/NZ

Today, we have an humorous but VERY TRUE article published recently by TIME about just 9 of the challenges you clever freelancers…

We’ve seen them around the city, sitting in cafes for hours on end, typing away on their laptops (Macbooks, more…

Freelancing or ‘gig based employment’ is on the rise in Australia to the point of having a transformational impact on…

More and more Australians are looking for a taste of the good life overseas as they head out into the…

As a contract worker, the benefits & opportunities of using LinkedIn as a career building and networking tool are massive….

Media Brief – August 2015 from CXC Global A/NZ

To be or not to be is the opening phrase in William Shakespeare’s play Hamlet.  In the speech, Prince Hamlet uses…

Today, we have an humorous but VERY TRUE article published recently by TIME about just 9 of the challenges you clever freelancers…

Richard Kimber (CEO OzForex Group) The payments process has matured from one conducted almost exclusively in a bricks-and-mortar environment to…

We’ve seen them around the city, sitting in cafes for hours on end, typing away on their laptops (Macbooks, more…

Freelancing or ‘gig based employment’ is on the rise in Australia to the point of having a transformational impact on…

Media Brief – July 2015 from CXC Global A/NZ

Media Brief – June 2015 from CXC Global A/NZ

As a contract worker, the benefits & opportunities of using LinkedIn as a career building and networking tool are massive….

AUD/USD FUNDAMENTAL OUTLOOK AUD/USD declined in May giving back most of its gains made in April. The rate fell by…

AUD/EUR FUNDAMENTAL OUTLOOK AUD/EUR extended its previous month’s losses in May, declining – 1.1% for the month overall. The decline…

For those of you interested in the FX market we have the FX fundamental and technical outlook from OzForex for…

Media Brief – May 2015 from CXC Global A/NZ

Independent professionals are now in the front seat when it comes to possessing the skills and knowledge that is relevant…

Part One The popularity of contracting has increased substantially in recent years and for good reason – namely working flexibility,…

Last week, in part one, we explored the factors that have given rise to the booming contingent workforce economy, and…

Getting it right pays off in the long-term! Employing and managing staff can be complex especially if not managed appropriately…

For those of you interested in the FX market we have the FX fundamental and technical outlook from OzForex for…

AUD/EUR FUNDAMENTAL OUTLOOK AUD/EUR lost a fraction in April, declining by -0.6% for the month overall. The decline in the…

GBP/AUD FUNDAMENTAL OUTLOOK GBP/AUD declined a fraction in April, losing -0.3% for the month overall. The fractional decline in the…

AUD/USD FUNDAMENTAL OUTLOOK AUD/USD resumed its downtrend in March, declining by -2.5% for the month overall. The loss in the…

 AUD/EUR FUNDAMENTAL OUTLOOK AUD/EUR continued its rally in March, gaining an additional +1.5% for the month overall. The increase…

For those of you interested in the FX market we have the FX fundamental and technical outlook from OzForex for…

GBP/NZD FUNDAMENTAL OUTLOOK GBP/AUD reversed direction in March, declining by -1.4% for the month. The decline in the cross was…

AUD/NZD FUNDAMENTAL OUTLOOK EUR/NZD continued its sharp decline in March, adding another – 2.9% decline to its previous month’s -5.4%…

Australia is reviewing its skilled migration programme to make it easier for foreign workers to enter the country. Prime Minister Tony Abbott’s…

You can read the full document HERE

For those of you interested in the FX market we have the FX fundamental and technical outlook from OzForex for…

AUD/USD FUNDAMENTAL OUTLOOK AUD/USD extended its previous month’s losses declining another – 3.7% in December. The steep drop in the…

Contracting is indisputably one of the fastest growing employment arrangements in Australia and around the world. According to the Australian…

If you were born between the early 80’ and early 2000’s you are part of what’s known as the millennial…

The advantages of hiring contractors are copious. Contractors provide staffing flexibility, generally have specialised skills that are hard to find…

Highlights Independent Contractors There were approximately 1 million persons who were independent contractors in their main job in August 2014…

The Contingent Workforce Management Benchmark Report was originally presented by Jenni Nelson, HCMS at ATC Events in August 2013 Contingent…