MANAGE YOUR WORKFORCE
onboarding to exit
Outsource the complicated stuff and save hours in admin time with our contractor management solution
Contractor management involves a lot of moving parts
And sometimes it takes all of your resources just to keep the wheels turning. But if you don’t have a solid strategy in place, you could be incurring unnecessary costs and even putting your business at risk. Don’t worry — we can help.
MANAGE YOUR WORKFORCE
Our tried and tested contractor management solution
We’ve been in the business of managing contractors for our clients for more than 30 years. In that time, we’ve developed proven strategies for optimising performance, improving efficiency and cutting costs. With our contractor management solution, we become the HR function for your contingent workforce — giving you back the time you need to focus on the things that count.
Here are some of the services we provide:
Risk-free, hassle-free contractor management
One point of contact for you and your workers
Your contractors will get a consistent, friendly and helpful HR experience from day one. And you’ll be able to manage your entire workforce through one point of contact. That means no more negotiating with suppliers or working with unwieldy, decentralised supply chains — just simple, streamlined contractor management.
One global invoice for you, accurate and timely payments for contractors
Compliantly hiring contractors can be complicated — but not with CXC. We’ll handle everything from attracting the right talent at the right cost to mitigating risks like worker misclassification. With 30 offices across five continents, and 30 years of experience, we’re in the perfect position to help you build and manage your global workforce.
Reduced costs with no surprises
Tired of keeping track of invoices from various suppliers? Paying inconsistent, inflated margins to recruitment agencies and losing track of your contingent workforce spend? Don’t worry. With our contractor management solution, we’ll consolidate all payments into one invoice, in one currency. You pay us, and we’ll handle the rest.
CXC has further supported our organisation on a global basis. They recently provided Asia Pacific payroll project support across numerous challenging geographies and jurisdictions. CXC’s geographic reach and local footprint enables us to readily access talent and ensure consistency and compliance in engaging workers all over the world.
An end-to-end solution to simplify your contingent workforce management
We can help you find qualified and proven contingent talent anywhere in the world, through our network of niche recruitment agencies and our in-house pool of pre-approved talent. We can even provide dedicated recruiters to work from within your organisation on a temporary basis to supplement your internal sourcing team.
We’ll vet every contractor before they start an assignment, including background checks and right-to-work checks.
We’ll decide on the best engagement structure for your business, ensuring your contractors are correctly classified and compliantly engaged — wherever they’re based.
We’ll design and deliver a comprehensive and friendly digital onboarding process that gets your new contractors up to productivity as quickly as possible — in as little as four hours, in some cases.
Managing a contingent workforce involves a lot of different activities. Thankfully, we know what we’re doing. For everything from care and benefits packages to performance management to health and safety, we’ve got you and your workforce covered.
We can manage payroll for contractors and employees in more than 50 countries. Your contractors and suppliers will be paid on time, every time — and you’ll only have one global invoice to keep track of.
We’ll make sure your offboarding process doesn’t leave you open to risk — or missed opportunities. We do this by issuing timely reminders when contracts are about to end, and looking for opportunities to redeploy talent elsewhere in your business.
After 30 years in the business, we’ve learned a thing or two. We’ll keep an eye on changes to legislation that could affect you, so you don’t have to.
Our proprietary tech platform
Managing a contingent workforce includes a lot of different processes, tasks and procedures. That’s why we’ve created MyExchange, our proprietary platform that makes the whole process easier for everyone involved.
Automated processes to streamline the contractor journey
MyExchange uses intelligent journeys to simplify every stage of the contractor lifecycle, from offer through to offboarding and extensions. This saves time for hiring managers and gives contractors an easy, self-service experience.
Integrations with the tools you already use
We want to make your life easier, not complicate it. That’s why we’ve added an integration tool called Mulesoft to our platform, that lets us integrate seamlessly with the apps, tools and platforms you already use.
Detailed reporting and benchmarking
Our system-generated reports provie you with valuable, actionable insights that help you get the most out of your workforce. We can also provide accurate benchmarking based on our 15,000-strong contractor workforce.
Our contractor management services
Employer of record (EoR) and agent of record (AoR)
Engaging contractors involves a lot of admin work, which can become a big source of stress for your internal team. Luckily, there is another solution.
Our Employer of Record (EoR) and Agent of Record (AoR) solutions are designed to take the administrative burden of engaging, onboarding and managing contractors off your shoulders while leaving you in full control of your day-to-day operations.
Foreign banking charges. Exchange rates. Compliance obligations. These are just some of the factors that make paying international contractors difficult.
With our global payroll solution, we’ll handle all of the complicated stuff, and you’ll have just one invoice to pay — ours. That means you’ll be able to hire talented contractors, wherever they are, without adding to your workload.
Managed service provider (MSP)
Want total freedom from the administrative, legal and compliance-related burdens of building your contractor workforce? No problem.
With our managed service provider (MSP) solution, we can source talent for your business, and manage suppliers and invoices on your behalf. You’ll get access to a flexible, scalable, talented workforce — we’ll take care of everything else.
Contractor management outsourcing (CMO)
More and more companies are engaging contractors instead of relying on permanent hires — but few have a proper strategy in place for managing them.
Under our workforce management model, we become the HR function for your contractor workforce. That means they get a consistent, positive HR experience, and you get the confidence that your workforce is being managed effectively and compliantly
If you’re interested in seeing what CXC can do for you, or if you have any questions about how to improve your contingent workforce program, please contact us today.
Integrated solution for managing non-employee workers
This company required a compliant, cost-effective solution for managing their contingent workforce in the Asia-Pacific region, as well as improving the administrative efficiency across their panel of 30+ recruitment agencies.
CXC provides an MSP through an on-site team based in Hong Kong. The solution established an employer-of-record, contractor management outsourcing service for all contractors, regardless of sourcing method.
Today CXC manages over 180 non-employee workers in addition to 17 recruitment suppliers. As an onsite solution, CXC’s team implements best-practice processes and strategies for the recruitment, engagement and management of non-employee workers.