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Global RPO Services

Struggling to make the hires you need? Read our guide to recruitment process outsourcing (RPO) to learn how you can scale your company fast, for less.


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Struggling to hire at the pace you need to achieve your goals?

Not sure where to look for quality talent? Or have you had enough of spiralling recruitment costs and inconsistent quality from agencies? There is another way.

What is RPO?

Recruitment process outsourcing (RPO) is when an organisation hands over all or part of its permanent recruitment strategy to an external provider. It’s often used by organisations that are growing faster than their internal talent team can keep up with, or who need to find specialised or technical employees quickly. 

How does RPO work?

RPO helps organisations meet their hiring needs when they don’t (yet) have the reach or resources they need to achieve this by themselves. Since every organisation’s hiring needs are different, there are several different RPO models to choose from.

Full RPO

Full RPO is when an organisation outsources its entire permanent recruitment process to an external provider. The RPO provider will take on tasks like sourcing and screening candidates, marketing job ads, conducting background checks and carrying out interviews and assessments.

Essentially, they become your company’s entire talent function, and take full ownership of the process from start to finish.

Function-based RPO

Function-based RPO is when a company outsources recruitment for just one department or division. It’s usually used when one department needs to hire more aggressively than the internal talent team can manage.

For example, a company might outsource hiring for the IT department if they need to significantly increase its headcount over a short period.

On-demand RPO

On-demand RPO is a short-term RPO solution, which helps companies address their immediate hiring needs without committing to working with a provider for the long term.

On-demand RPO can help companies to meet a temporary need to quickly hire permanent talent. For example, a company might use on-demand RPO if they need to quickly scale their company after receiving funding.

Improve talent quality

RPO providers are experts at finding and attracting top talent, even in competitive markets. If you’re not getting the quality you need from your current recruitment providers, RPO could be the solution.

Increase scalability

RPO is a flexible solution that can help you scale up your recruitment efforts when you need to, without the long-term commitment of hiring an internal team.

Improve candidate experience

Using an RPO provider ensures that everything runs smoothly and that your candidates get the best possible first impression of your organisation.

Decrease time-to-fill

Working with an RPO provider can help you overcome tight hiring deadlines and get the talent you need, fast.

Decrease turnover

Streamlined and consistent hiring and onboarding processes can help boost employee engagement early on — making your new hires more likely to stay with your organisation for longer.

Reduce costs

RPO can give you increased visibility over your recruitment costs, as well as helping you to find top-quality candidates with a reduced time-to-hire. All of this can massively reduce your spending on recruitment when compared to the traditional agency model.

Is RPO right for your organisation?

Not sure if RPO is right for your business? It might be a good choice if:

You’re struggling to handle demand and hire talent fast enough
Your recruitment costs are too high (or you don’t know what they are)
You’re not getting the quality you need from your recruitment chain
One department or division needs to quickly scale up its headcount
You need access to data about the speed and quality of your acquisitions
You need to optimise your recruitment and onboarding processes

CXC’s RPO solution

Our mission is to help our clients make the hires they need, quickly and efficiently.

Because every organisation is different, we’ll work with you to create a solution that works for you. We can take full ownership of your recruitment process from sourcing through to offer — and give you a lower cost-per-hire and time-to-hire to boot. 

Want to find out more?


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If you’re interested in seeing what CXC can do for you, or if you have any questions about how to improve your contingent workforce program, please contact us today.