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CXC Comply

Learn about common compliance pitfalls and our all-in-one solution to compliant workforce management.

Are you risking fines and reputational damage with your contractor engagement practices?

Are your workers classified correctly — or are you misclassifying employees as contractors? And have you checked that every worker you employ has the right to work in the country they live in? Compliantly engaging a contractor workforce is a huge administrative (and legal) burden. That’s why it makes sense to work with an experienced compliance partner — like CXC.

What is a compliance service?

 A compliance service is a solution offered by workforce management organisations (like CXC) to help you remain compliant as you expand your operations internationally or hire contractors at home. Compliance service providers help you overcome challenges like worker misclassification, right-to-work checks and more.

They also work with legal experts, HR specialists and tax attorneys to ensure they’re up to date on any changes to international and local regulations around global hiring and the contingent workforce, which frequently change.

A compliance partner like CXC can minimise your risk of things like fines and legal fees by helping you to set up your operations legally and compliantly.

Engaging workers

Engaging and paying a contractor workforce is one of the biggest compliance challenges businesses face — especially if they’re hiring across borders.

You need to determine the correct engagement structure for your workers, and make sure every one is classified correctly or risk fines.

Providing the right pay and benefits

Every jurisdiction has its own rules concerning the minimum pay and benefits that workers are entitled to — which you need to know about as an employer.

Vetting and assessing workers

Every worker that you bring into your business represents a risk.

You need to have proper systems in place to conduct right-to-work checks and background checks, or face potential legal consequences and negative business outcomes.

Understanding local labour laws

Every country has its own laws that you need to obey if you have workers there, including things like minimum wage, rest times and benefits.

But keeping up with these across several different countries can be a lot.

Complying with tax legislation

In most countries, employers have to withhold taxes for their employees. But what about independent contractors?

Understanding exactly what your obligations are for each type of worker isn’t always easy.

Introducing CXC Comply

Keeping up with compliance requirements can be complex, especially when you’re managing contractors across multiple countries. That’s why we’ve built a smart digital platform that simplifies it all and gives you peace of mind.

Meet CXC Comply, our Human+ compliance platform that blends intelligent automation with expert oversight to check the three most critical compliance boxes when it comes to hiring contractors.

Worker classification

Organisations around the world are increasing their use of contractors and independent workers. And in response, governments are tightening up the laws that regulate them.

Today, you need to be absolutely certain that the workers you hire are classified correctly, or you could face fines, legal fees, and even damage to your reputation.

CXC Comply can help you to properly classify every worker you engage, and make sure every worker is working in compliance with local and in-country laws.

Right-to-work checks

Are you conducting proper right-to-work checks on your workers? If not, you could be at risk of significant fines and penalties.

Right-to-work requirements vary in every country — and they change frequently. If you engage foreign or remote workers,  you need to keep a close eye on international working regulations — or use tools that do this for you.

Using CXC Comply, you can ensure that every worker has the proper work authorisation for the country they work in — giving you one less thing to worry about.

Background checks

As an employer, you want to think that the people you engage are acting in good faith. But without conducting in-depth background checks, you can’t be sure.

Every contractor you bring on board represents a risk to your business. But by carrying out thorough background checks, you can find out about any issues before they become problems.

We’ve developed a comprehensive process for contractor background checks, which includes criminal checks, education, work verification, international sanctions, credit checks and more.

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Adobe
Upwork
Cap Gemini
NBN
FAQ's

What are contract compliance services?

Contract compliance services help businesses make sure worker engagements meet relevant legal, tax, contractual and documentation requirements before work begins and throughout the engagement.

For contractor-heavy or international workforces, this can involve checking worker classification, contracts, right-to-work status, background screening and other local compliance requirements. Without consistent checks, businesses can face misclassification, tax exposure, documentation gaps and audit issues.

CXC Comply brings these checks into a structured process, helping identify potential compliance concerns before onboarding. The result is greater visibility, stronger governance and a safer, more controlled way to engage contractors and contingent workers.

Why do businesses need workforce compliance services?

Workforce compliance services help businesses manage the risks that come with engaging employees, contractors, freelancers and other contingent workers across different locations.

Those risks can include worker misclassification, incomplete documentation, expired work rights, inconsistent background screening and changing local requirements. They become harder to manage when workers are remote, spread across countries or engaged through multiple suppliers, where compliance information can easily become fragmented.

CXC Comply centralises key compliance checks and documentation, giving teams clearer visibility over worker status and potential issues. That helps businesses strengthen workforce governance, reduce avoidable risk and scale their workforce with greater confidence.

What do workforce compliance solutions usually include?

Workforce compliance solutions typically combine the checks, documentation and monitoring needed to establish whether workers can be engaged appropriately and compliantly.

Depending on the worker, role and location, this can include worker classification, right-to-work verification, identity checks, background screening, compliance documentation, audit trails and monitoring for relevant regulatory changes. These checks may be needed before onboarding and, in some cases, throughout the engagement.

CXC Comply focuses on three critical areas: worker classification, right-to-work checks and background checks. Our Human+ approach combines intelligent technology with expert oversight, helping businesses maintain audit-ready records and stronger compliance visibility across both local and international workforces.

How do workforce compliance services reduce contractor misclassification risk?

Workforce compliance services help reduce misclassification risk by assessing whether someone engaged as an independent contractor is genuinely operating as one under the relevant local rules.

The assessment can consider factors such as how much control the business exercises, the contractor’s independence, working arrangements, provision of tools, exclusivity, financial risk and how integrated they are into the organisation. Importantly, the relevant tests and their weighting can vary by country.

CXC Comply helps businesses assess and document worker status, creating a clearer audit trail around classification decisions. This doesn’t eliminate misclassification risk, but it provides greater consistency, expert oversight and evidence to help reduce exposure to back taxes, fines, employment claims and reputational damage.

What right-to-work checks should be included in workers compliance services?

Right-to-work checks verify that a worker is legally authorised to work in the country where their services will be performed.

Depending on local requirements, checks may include verifying identity documents, visas or work permits, confirming restrictions and expiry dates, and identifying whether a worker’s authorisation needs to be checked again during the engagement. This becomes particularly important when businesses engage remote or cross-border contractors and cannot rely on familiar local processes.

Missing or inconsistent checks can create compliance and onboarding risks. CXC Comply helps businesses manage right-to-work verification and maintain clearer records, giving teams greater confidence that appropriate work authorisation checks have been completed and documented.

How do background checks fit into contractor workforce compliance?

Background checks can form an important part of contractor workforce solutions by helping businesses understand potential risks before contractors receive access to systems, sensitive data, customers, workplaces or other business assets.

Depending on the role and local rules, screening may include criminal record checks, employment and education verification, sanctions screening, credit checks where appropriate, or other role-specific checks. Not every check is necessary or permitted for every contractor, so screening needs to reflect the role, location and applicable requirements.

CXC Comply supports structured background screening as part of the compliance process, helping businesses make better-informed onboarding decisions and strengthen risk controls without applying a blanket approach to every worker.

How can contract compliance services support global hiring?

Contract compliance services help businesses navigate the additional compliance requirements that appear when workers are engaged across borders.

Countries can take different approaches to contractor status, tax obligations, work authorisation, labour requirements, background screening and supporting documentation. Applying the same process everywhere can therefore create gaps. Effective compliance checks help businesses understand what needs to be verified before a worker is engaged and maintain appropriate records afterwards.

With experience supporting workforces across 100+ countries, CXC combines global reach with local compliance knowledge. CXC Comply helps businesses apply more consistent checks while accounting for local requirements, reducing avoidable risk and helping international contractor programmes expand with greater speed and confidence.

What should businesses look for in workforce compliance solutions?

Strong workforce compliance solutions should make compliance easier to manage without reducing it to a simple automated tick-box exercise. Look for a combination of technology, local knowledge and experienced human oversight.

Important capabilities include automated checks, expert review, local compliance insight, global coverage, configurable workflows, supplier visibility, clear reporting and audit-ready documentation. Businesses should also consider how easily they can see outstanding checks, potential issues and the compliance status of workers across their workforce.

Technology can improve speed and consistency, but compliance decisions often need context. CXC Comply’s Human+ model combines intelligent technology with experienced people, helping businesses achieve efficient compliance screening while retaining expert oversight where judgement matters.

How does CXC Comply support contractor workforce solutions?

CXC Comply adds structured compliance checks and oversight to contractor workforce solutions, helping businesses identify potential risks before and during a contractor engagement.

The service focuses on three core areas: worker classification to assess the appropriateness of the engagement, right-to-work verification to confirm work authorisation, and background screening based on relevant role and country requirements. CXC Comply also supports clearer compliance visibility and audit-ready documentation, backed by expert oversight.

These capabilities complement CXC’s wider contractor management services without replacing them. Together, they help businesses create stronger contractor governance and give HR, procurement and compliance teams greater confidence when scaling contractor programmes across countries.

Why choose CXC for workers compliance services?

CXC combines global workforce experience, local compliance insight and intelligent technology to help businesses manage contingent workforce compliance with greater confidence.

Our Human+ model brings technology and experienced people together, supporting worker classification, right-to-work verification, background checks, compliance visibility and ongoing monitoring without relying on automation alone. We’ve spent 34 years supporting global workforces, operate across 100+ countries and maintain 98% client retention, with programmes ranging from 30 to 3,000 workers.

For businesses looking for workers compliance services, that means practical support grounded in real-world workforce experience. Our Human+ approach helps reduce compliance risk, strengthen governance and give teams greater confidence as their contractor workforce grows.

More about CXC’s
compliance service

CXC Comply is just one part of our wider commitment to keeping your business protected. As you expand globally or scale your contractor workforce at home, we help you stay compliant every step of the way, combining technology, expertise, and continuous monitoring.

Alongside our platform, we provide hands-on corporate compliance consulting and training to help identify potential risks early. We’ll work closely with you to optimise your setup against local tax legislation, labour laws, and contingent workforce regulations, backed by real experts who understand every market. And because the compliance landscape never stands still, we don’t either. Our Human+ team and technology constantly track global changes, so you’re always informed and one step ahead.

34
years of operation
Services to
100+
countries
Programs from
30 to 3,000
workers
98%
client retention rate
Saving costs from
6-14%
99%
payroll accuracy
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If you’re interested in seeing what CXC can do for you, or if you have any questions about how to improve your contingent workforce program, please contact us today.