Challenge
BIC Middle East, a world leader in stationery, lighters, and shavers, operates in six South Asian countries through distributors. Without legal entities in these regions, managing a small contingent workforce of seven individuals in key roles—Sales Managers and Trade Marketing Managers—posed significant challenges. These included:
- The need for an Employer of Record (EOR) solution to comply with local regulations.
- A requirement for seamless payroll and tax management across multiple jurisdictions.
- Managing expense claims and providing medical insurance coverage.
- Reducing administrative complexity while maintaining workforce efficiency.
CXC was identified as a potential partner due to its strong presence across Asia, competitive costs, and a comprehensive service scope.
CXC solution
CXC provided a tailored EOR solution to address BIC Middle East’s unique challenges. Key services included:
- Contract Management: Ensuring that workforce agreements adhered to local legal frameworks.
- Tax Compliance: Managing all tax-related obligations for the workforce in line with regional regulations.
- Payroll Management: Efficiently handling payroll processes to ensure timely and accurate payments.
- Expense Claims Management: Streamlining the reimbursement process for business expenses.
- Medical Insurance Coverage: Offering comprehensive insurance solutions to support employee well-being.
Through clear communication and efficient execution, CXC simplified the complexities of workforce management in these regions.
Results
By partnering with CXC, BIC Middle East achieved the following:
- Streamlined Operations: The workforce was managed effectively without the need for internal administrative resources.
- Legal Compliance: Ensured adherence to local employment laws, reducing risk exposure.
- Effortless Management: Simplified workforce administration allowed BIC to focus on core business objectives.
- Positive Employee Experience: Workers benefited from a clear, consistent employment framework and reliable support for their needs.
About CXC
At CXC, we want to help you grow your business with flexible, contingent talent. But we also understand that managing a contingent workforce can be complicated, costly and time-consuming. Through our MSP solution, we can help you to fulfil all of your contingent hiring needs, including temp employees, independent contractors and SOW workers. And if your needs change? No problem. Our flexible solution is designed to scale up and down to match our clients’ requirements.
