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On this episode of The Open Talent Report, Connor Heaney speaks to Maarten Hansson, Global Head of Integrated Workforce Management at Novartis.

Novartis is an innovative medicines business that improves and extends the lives of those facing serious disease. Maarten looks at the company’s whole workforce ecosystem and creates an integrated global talent supply chain using external and internal talent.

His approach is to look at organising work, rather than hiring people, and to consciously consider both location and any available sources of talent. One specific example is Novartis’s commitment to hire 150 refugees. Before, he was head of workforce strategy at Philips, where he designed a total workforce strategy.

In this episode, Connor & Maarten discuss:

  • 2:08 Maarten’s story
  • 4:51 Soldiers as employees, contractors 
  • 8:42 Can organisations make it easier for people to be hired? Where can they improve? 
  • 11:47 The problems and challenges Maarten solves at Novartis
  • 15:10 Resource demand planning – has Maarten seen anything impressive?
  • 18:50 Direct sourcing – does it work with different job families?
  • 23:14 Does a total talent tech exist? 
  • 29:31 The labour market paradox – how to solve it
  • 32:38 Specific talent pools 
  • 36:50 Can talent marketplaces help solve talent scarcity? How can they reassure enterprises they understand risk? 
  • 41:34 Remote work – curse or cure? 
  • 46:19 AI, automation and job displacement 
  • 52:30 Future of work predictions
  • 55:33 Would apprenticeships for well-paid trades attract young people?
  • 57:36 Resources that inform Maarten’s thinking on work

Listen to the Open Talent Report below, or wherever you get your podcasts.