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On this weeks podcast, Connor is joined by Joel Walker, Co-Founder and  COO of The Knowledge Group (TKG). On the podcast Joel talks about his career in outsourcing that has led him to help found TKG. Connor and Joel have a lively discussion around remote working specifically in outsourced organisation like sales and contact centres as well as the future of outsourced labour.

Joel also discusses how TKG solve complex customer needs by harnessing machine learning and technology to match  client requirements with an expert partner network and a rapidly growing international marketplace.

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