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Paul McArdle, joint managing partner at the panel, discusses the evolution of the recruitment sector and the challenges it faces. He highlights the importance of effective communication and being candidate-centric in recruitment. He also emphasizes the role of technology, such as AI, in changing the recruitment landscape. Paul discusses the labor market paradox and suggests that COVID-19 has opened up new talent pools and opportunities. He also mentions the need for innovation in education to better prepare students for the jobs of the future. The conversation covers topics such as the role of talent marketplaces in solving talent scarcity, the impact of artificial intelligence on jobs, and the future of remote work. Paul McArdle emphasizes the importance of soft skills and the need for a balance between technology and human interaction. He also discusses the potential disruption and displacement of traditional roles due to AI and the importance of staying informed and adaptable.


  • Effective communication and being candidate-centric are key in recruitment.
  • Technology, such as AI, is changing the recruitment landscape.
  • COVID-19 has opened up new talent pools and opportunities.
  • Innovation in education is needed to better prepare students for the jobs of the future. Talent marketplaces play a role in matching people with skills to projects, but their effectiveness may be diluted due to the proliferation of marketplaces.
  • Artificial intelligence has the potential to displace jobs, particularly those that involve highly replicable tasks, but it also creates new roles that we may not be aware of yet.
  • Soft skills will become more important in the future of work, and employers should value and prioritize them.
  • Remote work has its advantages, such as opening up talent pools and providing flexibility, but it also has downsides, such as the potential loss of culture and mentorship opportunities.
  • The pace of change with AI will be rapid, and it is important to stay informed and adapt to the evolving landscape.
  • The future of work may involve a balance between technology and human interaction, with a focus on building relationships and valuing soft skills.


00:00 Introduction and Background

03:46 The Evolution of the Recruitment Sector

08:46 The Role of Technology in Recruitment

14:18 The Impact of COVID-19 on Talent Pools

35:02 the Role of Talent Marketplaces

40:06 The Impact of Artificial Intelligence

52:16 The Future of Remote Work

59:17 The Importance of Soft Skills

01:01:27 Adapting to the Rapid Pace of Change with AI

01:04:41 Balancing Technology and Human Interaction

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