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Implementing a vendor management system to increase visibility

Energy & Resources
CXC Global2 min read
CXC GlobalJuly 02, 2024
CXC Global

With far greater visibility and data about our contingent workforce, we’re more in control, we’ve contained our spend and we’re making better decisions.


Talent Acquisition Lead Large Australian Energy Company

CXC Global

Summary

Challenge

This organisation sought better visibility and reporting across their key workforce metrics, including cost, risk, tenure and supplier governance.

Solutions

CXC partnered with this organisation to manage their contingent workforce, in collaboration with a Vendor Management System (VMS), Fieldglass.

Results

By centralising the engagement and management of the contingent workforce, CXC assisted them in achieving significant productivity gains and cost reductions.

Large Australian Energy Company

This company is Australia’s newest energy provider, and also one of the most experienced. They manufacture and distribute fuel, lubricant, chemical and marine products and bitumen, and are the exclusive licensee of Shell products in Australia.

Industry

Energy

Company Size

500-1,000 employees

Location

Melbourne, VIC

Founding Year

2014

The Challenge

UWA faced the challenge of engaging global staff in countries like Brazil, India, Malaysia, and Singapore where they lacked legal entities, requiring compliant hiring within diverse local legislations. The complexities of navigating varying employment laws, tax regulations, and cultural norms in each country posed significant obstacles.

Ensuring seamless coordination, maintaining legal compliance, and managing payroll across multiple jurisdictions presented a formidable task. Overcoming these challenges demanded a comprehensive understanding of global employment practices, intricate compliance requirements, and strategic workforce management solutions.

Solution

CXC partnered with this organisation to manage their contingent workforce, in collaboration with a Vendor Management System, Fieldglass.

Having nominated Fieldglass to centrally manage all parties to their contingent workforce, this client saw CXC as a natural fit – CXC’s experience with Fieldglass saw them take the role of implementation partner, enabling them to make the best decisions for achieving more from the vendor management system, their talent partners and their workforce.

Despite a complex relationship between all parties, we expertly managed the model, and assisted them in avoiding the many pitfalls associated with integration and roll-out of new technology.

We applied a consultative approach to uncover any major obstacles in implementation and the management of contract workers, allowing us to deliver a cost effective and results-driven partnership.

In addition, CXC’s positive reputation in the market better positioned their employee value proposition to contractors, as they continue to establish their brand with quality contract talent.

Results

By centralising the engagement and management of the contingent workforce, CXC assisted them in achieving significant productivity gains and cost reductions. Now, the client has a far better grasp on the success of their contractors through implementing and tracking critical performance metrics. These metrics include:

  • Better management of their risk profile
  • Consistency of supplier margins
  • Improved governance around approved suppliers
  • Consistency of contractor remuneration, awards and roles
  • Improved visibility of costs, function, tenure and return on investment of their contingent talent.

Through a centrally managed contingent workforce strategy, they are now making data-driven contractor decisions, as visibility of their workforce has increased considerably.

“With far greater visibility and data about our contingent workforce, we’re more in control, we’ve contained our spend and we’re making better decisions. It means we’re onto a good thing”.

Talent Acquisition Lead, Large Australian Energy Company

CXC can assess your technology to recommend the best solution, whether that’s a VMS or working with what you already have. Contact us to find out how.


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About CXC


At CXC, we want to help you grow your business with flexible, contingent talent. But we also understand that managing a contingent workforce can be complicated, costly and time-consuming. Through our MSP solution, we can help you to fulfil all of your contingent hiring needs, including temp employees, independent contractors and SOW workers. And if your needs change? No problem. Our flexible solution is designed to scale up and down to match our clients’ requirements.

CXC Global