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How contingent workforce strategies solve talent scarcity and drive agile hiring

Access to talent
CXC Global8 min read
CXC GlobalJune 04, 2025
CXC GlobalCXC Global

Across various industries, workforce dynamics have undergone significant shifts. Digital transformation, new business models, and changing employee expectations have made talent harder to attract, retain, and plan for. It’s no longer just about filling roles—it’s about building teams that can adapt quickly. 

In this environment, speed, flexibility, and strategic resourcing are no longer nice to have; they’re essential. That’s where contingent workforce strategies come in.

The talent crisis: why traditional hiring models are falling short

The traditional hiring model is built on consistency. It’s a step-by-step process designed to find permanent employees through formal applications, structured interviews, reference checks, and cultural alignment. In stable environments, it works well. Especially for roles that require long-term retention and strong interpersonal fit.

But, as mentioned above, in today’s market, speed and flexibility are just as important (if not more) as stability. It’s not that the traditional model is broken; it’s that it’s too slow, too local, and too rigid to respond to rapid change. From sourcing to onboarding, the process simply can’t keep up with how fast businesses need to move.

One of the clearest signs that the model is struggling? Time-to-hire.

Time-to-hire is too slow to compete

The average time-to-hire in many sectors continues to climb, reaching 44 days in 2025—up from 31 days in 2023. In more complex industries, such as energy and defence, the average duration stretches to as long as 67 days. While hiring briefly sped up during the pandemic, timelines have since reverted—reflecting a return to more detailed screening and slower processes.

These delays are hard to justify when projects need to move quickly. That’s why more organisations are adopting agile hiring—a flexible, speed-focused approach that leverages contingent workforce strategies to fill roles fast and reduce downtime. 

Instead of waiting weeks to onboard full-time staff, teams can bring in the right expertise within days, keeping work on track without compromising quality.

What is a contingent workforce strategy?

The idea of using contingent workforce strategies was mentioned earlier, but what does it actually mean in practice? Let’s take a closer look.

Defining the model

A contingent workforce strategy is a structured approach to using non-permanent talent—such as contractors, gig workers, and temporary staff—to meet evolving business needs. 

At its core, this shift is from hiring for headcount to hiring for outcomes. These professionals are typically engaged for specific projects or defined timeframes and are not part of the company’s permanent payroll and organisational structure.

Done well, a contingent workforce strategy includes clear criteria for when and why to use contingent labour, processes for managing compliance and performance, and tools to support sourcing, onboarding, and oversight. The result: a more flexible, cost-efficient, and future-ready workforce model.

Core features of an agile hiring process

Agile hiring isn’t just about being fast—it’s about building a repeatable and scalable process that allows businesses to bring in the right talent, at the right time, in the right way. It combines flexible resourcing with structured workflows designed specifically for contingent roles.

Key features include:

  • Rapid sourcing and vetting using platforms, marketplaces, or partners that can deliver pre-qualified talent with minimal lead time.
  • Streamlined onboarding focused only on essential tools, access, and training needed for the task at hand. Nothing more and nothing less.
  • Flexible contract terms such as agreements tailored to project scope, deliverables, timelines, and region-specific compliance needs.
  • Shorter hiring cycles as the process is broken down into focused sprints, with clear checkpoints and fast decision-making at each stage, which, as mentioned above, cuts time-to-hire but without cutting corners.
  • Candidate backlog and prioritisation. Just like product teams manage sprint backlogs, agile hiring teams maintain a pool of candidates prioritised by urgency and business value, making it easier to respond to shifting needs.
  • Continuous feedback and iteration brought by agile hiring practices, which incorporate regular input from hiring managers, candidates, and team members to identify blockers early and improve the process in real-time.

Solving for scarcity with strategic agility

Agility sounds excellent in theory, but what does it actually look like when applied to workforce planning?

Tapping into global talent pools

Talent shortages are often a local problem, but the solution doesn’t have to be. A contingent workforce strategy enables companies to tap into global talent, bypassing geographic and administrative barriers. To illustrate:

  • Whether it’s engineering talent in Southeast Asia or a software engineer in Norway, businesses can engage expertise from anywhere, as long as they have the infrastructure and partnerships to do so.
  • This opens doors to skills that may be rare or expensive in the local market. It also enables 24/7 operations through distributed teams and helps reduce overreliance on limited local talent pools. 

For organisations with global ambitions, agile hiring through contingent models provides the reach and responsiveness they need to grow.

Scaling with confidence

One of the standout strengths of contingent hiring is scalability:

  • Permanent headcount can be difficult to adjust, particularly in uncertain economic conditions. In contrast, a contingent model allows for expansion during growth phases and swift contraction during slowdowns—all without long-term commitments.
  • This flexibility is particularly useful in industries like retail, hospitality, and logistics, where seasonal peaks are common. It also supports sectors like tech, consulting, and life sciences, where teams need to scale around shifting projects or innovation cycles.

With the right processes, contingent hiring becomes a precise tool. Instead of relying on forecasts, HR and procurement teams can scale based on real-time demand. 

The result:faster pivots, better cost control, and leaner operations.

Driving cost-efficiency without sacrificing quality

Balancing cost and performance has always been a challenge, especially during periods of economic uncertainty. While permanent hiring brings long-term value, it also comes with fixed overheads that aren’t always practical in fast-changing environments. So, how do contingent workforce strategies offer a different path?

Cost optimisation and ROI of contingent talent

Contingent workforce strategies are designed to reduce overhead. What does this mean? 

  • There are no long-term benefits packages, severance costs, or idle capacity between projects. 
  • Organisations pay only for what they need, whether that’s a specific deliverable, a defined period of support, or specialised input during a critical phase. This makes workforce spending easier to forecast and justify, especially in volatile or budget-constrained environments.
  • Beyond the cost savings, contingent talent often delivers faster time-to-value. Many bring niche or senior-level expertise, allowing teams to hit the ground running without extended ramp-up. In sectors such as tech, media, or consulting, where project outcomes directly impact revenue, this can mean shorter timelines, leaner teams, and stronger financial margins.

Maintaining quality with short-term talent

While many contingent workers are experts in their field, the quality of the work still depends on how it is structured. Success requires clear expectations from the start—what outcomes are expected, what “good” looks like, and how progress will be tracked.

The good news is, most contingent professionals are firmly and internally motivated to deliver. Many work through referrals or repeat contracts, so consistent performance is in their best interest. And if teams want added structure, tools like outcome-based contracts, milestone reviews, and regular check-ins help reinforce alignment, track progress, and ensure accountability throughout the engagement.

Compliance and risk management in contingent hiring

Managing compliance becomes more difficult as organisations expand across borders, each with its own labour laws, tax regulations, and worker classifications. Without the right structure and local insight, it’s easy to run into costly mistakes.

What can go wrong without governance?

One of the biggest compliance risks in contingent hiring is worker misclassification—treating someone as a contractor when, in practice, they function like an employee. 

This can result in serious consequences: back wages, unpaid taxes, reputational damage, and legal exposure. In the US, for instance, Nike faced potential fines of over $530 million for misclassifying thousands of temporary workers, underscoring the severity of the penalties.

But misclassification isn’t the only concern. Other common compliance risks include:

  • Incorrect contract terms that don’t reflect local labour requirements
  • Failure to withhold the right taxes or make mandatory contributions
  • Inconsistent treatment of contingent workers across teams or jurisdictions

In highly regulated sectors, these gaps can result in audits, project delays, or a loss of business continuity.

How CXC’s Employer of Record (EOR) model mitigates risk

CXC’s Employer of Record (EOR) solution addresses these challenges head-on. We take on the legal responsibility of employing your contingent workforce, so you don’t have to worry about misclassification, local compliance, or payroll complications.

Here’s what that means for you:

  • We ensure every worker is correctly classified from day one
  • We meet all local tax, employment, and legal requirements
  • We maintain audit-ready documentation to protect you in case of scrutiny
  • We shield your business from the legal and financial risks tied to non-compliance

With 30+ years of global workforce compliance expertise, we’ve built the systems, processes, and regional know-how to give you confidence at every step so that you can scale without worry.

Technology as the backbone of agile hiring

Agile hiring isn’t just about mindset—it relies heavily on the right infrastructure. The right tech stack makes it possible to manage a flexible workforce at scale.

Tools that streamline contingent workforce strategy

Some of the key technologies supporting agile hiring include:

  • Applicant Tracking Systems (ATS): Centralise candidate data, automate hiring workflows, and improve collaboration across HR and procurement.
  • Collaboration Tools: Platforms give visibility into project progress and team workflows, helping to spot delays early.
  • AI-Powered Tools: Automate sourcing, screening, and even candidate communication, reducing time-to-hire without sacrificing quality.
  • Onboarding automation: Standardise and speed up how new contractors are set up—ensuring compliance and productivity from day one.
  • Data analytics: Offer real-time insights into workforce composition, spend, and performance, enabling more strategic decisions.
  • Candidate Relationship Management (CRM): Maintain engagement with talent pools for future needs, reducing sourcing time.
  • Predictive analytics: Forecast hiring demand, flag process bottlenecks, and improve the quality of hire over time.

Turning contingent strategy into long-term workforce value

Many businesses only adopt contingent hiring when budgets are frozen, or roles are hard to fill. But the real benefit comes when it’s integrated proactively into overall workforce planning.

From stopgap to strategy

To implement an effective contingent workforce strategy, companies should embed it into their broader talent architecture. This means:

  • Assigning roles based on the nature of the work—whether it’s short-term, project-based, or highly specialised—instead of defaulting to permanent headcount. This helps allocate resources more effectively and avoid unnecessary overheads.
  • Aligning workforce models with real business needs, such as seasonal demand, product launches, or transformation initiatives. Contingent talent allows companies to scale up or down without disrupting long-term plans.
  • Creating a consistent experience for contingent and permanent staff alike, from onboarding to performance expectations. This reduces friction, strengthens the employer brand, and ensures consistent output across teams.

Doing this requires cross-functional alignment across HR, legal, finance, and operations. The result? A workforce model that’s responsive, efficient, and resilient.

Final thoughts: future-proofing talent strategy through agile hiring

The workforce is changing—and fast. Traditional hiring alone can’t keep up with today’s business demands, especially when skills are scarce and budgets are tight. Contingent workforce strategies come in, offering a smarter, leaner way to access talent.

Summary and strategic next steps

For HR leaders, there is now an opportunity to rethink workforce design altogether. Which roles truly require long-term headcount? And which can be delivered through more flexible, on-demand talent? Because when used strategically, contingent workforce models can help companies:

  • Accelerate delivery by engaging pre-vetted experts, fast.
  • Cut unnecessary costs by paying only for work done—no fixed overheads.
  • Adapt quickly to shifting priorities with scalable resourcing.
  • Maintain high standards through specialist talent matched to business needs.

CXC stands ready to support HR leaders in this journey. With decades of experience and unmatched expertise in contingent strategy, compliance, and global workforce management, we help organisations make those decisions with confidence.

Our EOR model ensures seamless onboarding, local compliance, and reduced legal risk—so you can hire anywhere, without the usual delays or headaches.

Ready to rethink your workforce strategy? Send our team a message today.


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About CXC


At CXC, we want to help you grow your business with flexible, contingent talent. But we also understand that managing a contingent workforce can be complicated, costly and time-consuming. Through our MSP solution, we can help you to fulfil all of your contingent hiring needs, including temp employees, independent contractors and SOW workers. And if your needs change? No problem. Our flexible solution is designed to scale up and down to match our clients’ requirements.

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